Support
Warranty
Buy with confidence, ride with peace of mind
365
Day Full Warranty
Frame, exterior, full function
24
Month Core Parts
Motor, battery, controller
∞
Online Support
Mon–Fri 9:00–18:00 CST
What's Covered
- Full frame and structural components (365 days)
- Motor, battery pack, BMS (24 months)
- Controller, display (24 months)
- Braking system, lighting (12 months)
- Tires, seat, folding mechanism (90 days)
Not Covered
- Damage from collision, drops, or water immersion
- Unauthorized disassembly or modification
- Damage from non-OEM chargers or accessories
- Exceeding rated load capacity
- Normal wear (tire tread, cosmetic scratches)
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