LumiDrive
Privacy Policy
How we collect, use, and protect your information
Last updated: March 22, 2026
1. Information We Collect
When you place an order, create an account, or contact us, we collect information you provide directly: name, email address, phone number, shipping address, and payment details (processed by Stripe — we do not store full card numbers). We also automatically collect technical data such as access logs, device type, and cookies to operate and improve the site.
2. How We Use Your Information
We use your information to: process and fulfill your orders; provide after-sales service and technical support; send order status notifications; send product news and promotions with your consent; improve site functionality and user experience; and comply with applicable laws and regulations.
3. Cookies and Tracking
This site uses cookies to remember your login state and shopping cart, and third-party analytics tools (such as Google Analytics) to understand overall traffic. You can disable cookies in your browser settings, though this may affect certain site features.
4. Information Sharing
We do not sell your personal information to third parties. We share necessary information only with: logistics partners (for delivery); Stripe (for payment processing); and as required by law. All partners are required to comply with applicable data protection requirements.
5. Your Rights
You have the right to access, correct, or delete personal information we hold about you. To exercise these rights, email us at privacy@lumidrivetech.com and we will respond within a reasonable timeframe. You may unsubscribe from marketing emails at any time.
6. Data Security
We use industry-standard SSL/TLS encryption and server-side security measures to protect your data. However, no internet transmission is entirely secure — please keep your account credentials safe.
7. Contact Us
If you have questions about this Privacy Policy, please contact us: Email: privacy@lumidrivetech.com Address: Shenzhen LumiDrive Technology Co., Ltd., Nanshan District, Shenzhen, Guangdong, China